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 The Advantages of Web-Enabled Call Accounting 
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Post The Advantages of Web-Enabled Call Accounting
The Advantages of Web-Enabled Call Accounting
by: Peter Verhoeff



What this means is that a manager or authorized employee can go to their PC, activate a Web browser, log in to the system, and access telecom reports right from their desk. This can be a tremendous time saver, especially at companies that have many branches. Of course, unauthorized persons have to be prevented from accessing the information, but this is a fairly simple matter with adequate user name and password protection. For executives to have immediate real-time access to needed reports can be of great benefit.

Instant access is but one advantage of a web-based call accounting software system. In this day and age most employees have a personal computer with e-mail capability and web access on their desks. This means that they don't need to have any special software installed to be able to access the needed reports, nor will they need costly upgrades. All that is needed is to provide them with the required login username and password.

Some employees may require limited access privileges by excluding more sensitive information that does not concern them. Normally, this can be coupled to the person's login by the system administrator, but it is important to choose a call accounting system that provides this capability.

Fraud detection is an important aspect of call accounting. This is especially the case, after the Sarbanes-Oxley act was passed in Congress in 2002, following fraudulent operations by companies, such as Enron and WorldCom. With fraud detection, it is important to have rapiinvolved. Members can create features which allow visitor interaction but these features require more extensive HTML knowledge. The best way to acquire the information necessary to design these types of features is to research the subject of HTML code in books or on the Internet. However, if you find a feature on another MySpace website you would like to include in your own profile you can contact the member and ask them how to add this feature.


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RSS is technology - a simple software program - that allows you to access web and blog content automatically. The acronym's most popular translation is "Really Simple Syndication. Once your browser or computer has an RSS reader on board, you can subscribe to any number of RSS "feeds." A feed is simply a way in wh


Wed Aug 01, 2007 8:10 pm
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